Research Services offered by JARP members


  • Development and evaluation of advertising and promotions
  • Customer and employee satisfaction surveys
  • Mystery shopping
  • Customer Service Training
  • Brand and product development research
  • Usage and attitude surveys
  • Fast and accurate data input services
  • Customer and database profiling and segmentation
  • Questionnaire design
  • Desk research and benchmarking
  • Eye-tracking for web usability and material testing
  • Qualitative focus groups and depth interviews
  • Walled online communities
  • Customer journeys

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